PATHS customer service

[SmartBelieve]

[Aaron]

paths questions

Hi, the office has been a big backlogged due to tax time getting out all the affiliate's tax statements. I see your PM, I'll answer you in there.

[SmartBelieve]

[pixiebrowne]

No Response from Customer Service

Hi, I've emailed customer services 4 times but I have had no response yet and it has been two days. I have bought a path but cannot use it, it is not working, although the free path that came with it is working. I've re-booted my computer and I have also tried to view the theatre on a different PC but still not working. Does anyone know how long it usually takes once you buy a path before you can start using it, I thought it was "within 24 hours".

[SmartBelieve]

[pixiebrowne]

Hi, looks like there must be a problem at the moment. I am from London in the UK but I have had several emails recently from customer service when I was querying the prices, I then bought a package and answered their last email to me and have not heard from them since.

[Aaron]

PATHS Customer Service

Please send me a PM with your name and email so I can look into it. I have no problems getting a response.

[SmartBelieve]

@pixiebrowne:

Has your problem now have been solved?

[Dayna]

customer service

Is PATHS still happening.
My website is down.
I am still being billed.
Help...

[Aaron]

@Dayna

Dayna, just sent you pm. I forwarded your message.

[Dayna]

Gratitude

Thanks Aaron!
Customer Service returned y message.