03-16-2007, 11:30 AM
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Staff
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Join Date: Mar 2007
Posts: 546
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Synchronicity in the PATHS Home Office!
Synchronicities abound in the PATHS Home Office, and one day we will slow down enough to share a bunch of them.
TODAY we had a great one!
As many of you know, we spend quite a bit of time on Customer Provisioning (between 30 and 60 minutes just in initial set up for each account )
We also spend a substantial amount of time in the Customer Support arena.
Both of these areas require a fair amount of skill, understanding of the products, and a high level of security.
We had been depending on adding another person to the staff, beginning tomorrow. Late this afternoon a circumstance arose that prevented this person from being able to work here.
Within 2 minutes of us finding that out, and being in a bit of a daze about how we would handle the growing workload, one of our computer techs stuck their head in the door and saw the befuddled looks on our faces. 
We told her what the situation was.
Five minutes later we were on the phone with her sister who was already familiar with PATHS. She had just been laid off earlier today from a customer support position and was wondering what she was going to do for work!
She is a perfect fit for our needs, she is already vetted, and SHE STARTS TOMORROW MORNING!!!
Coincidence or Synchronicity????
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